A clear licence
Understand which music, spaces and uses the offer covers, with relevant country information alongside it.
Background music for business
Start with the route from the waiting seats to the service counter. The background should leave room for the welcome, the next customer call and an ordinary conversation. Compare Golden hour, Soft focus and The piano room, then decide which areas should have music and which should stay quiet. Keep the selection simple enough for the branch team to manage during service.
See pricing ↗Plans for one venue in these countries: Australia, New Zealand, United Kingdom, and United States. A card is required for the trial; cancel any time. Conditions for each country
The music and the licence, together
Your business needs the right atmosphere and a clear way to use the soundtrack. The catalogue and its business licence come together, with the scope and cost explained before you subscribe.
How simple licensing works ↗Plans available in: Australia · New Zealand · United Kingdom · United States
Understand which music, spaces and uses the offer covers, with relevant country information alongside it.
One plan per venue, monthly or yearly, with the price shown before you sign up. No separate licence for every song or play.
A$19.99 · NZ$24.99 · £9.99 · $14.99 / month
See pricing ↗Plan opening, busy hours and wind-down once. Special dates handle holidays and closures, and gap music covers unscheduled time.
Find your kind of sound
Explore stations and collections for your space. Listen to public samples here; full business playback requires the applicable account access and licence.
Explore the station concepts. Audio previews will appear as recordings are ready.
A rhythm for the working day
01
Listen from the seats where customers wait, including a position farther from the desk. Compare Golden hour’s warm instrumental soul, Soft focus’s calm ambient textures and The piano room’s calm piano melodies. Check whether the normal next-customer call is clear with the chosen background. A more noticeable melody is not necessarily a better choice for this point in the branch.
02
Check the first greeting and an ordinary exchange from both sides of the counter. Listen during normal activity as well as a quiet period, rather than choosing a level beside the playback device. Lower or pause music if it competes with the exchange. Keep programme character and speaker level separate: switching to a calmer selection does not turn the volume down.
03
Note whether reception music reaches the appointment rooms through shared speakers or open doors. Follow the branch’s existing arrangements for those conversations and retain quiet areas where needed. Background music is a choice of atmosphere, not a confidentiality or sound-masking system. Do not turn it up as a substitute for an appropriate conversation space.
Save a daily schedule in your account. The venue player follows it while the browser stays open and your device stays awake.
Sketch your day’s music ↗Make it work in your space
Use the branch’s ordinary spoken call or queue announcement when checking the background from waiting positions. If music gets in the way, agree who lowers or pauses it and when to resume. OpenHours does not connect to the queue system, generate announcements or lower music automatically when someone speaks. Its player needs a manual action for that change.
Hear two public programme samples with the same setup, then assess the full programme in the premises under the applicable plan. Note which seat, counter position or period needed a different level or silence. Public samples are finite comparison excerpts, not the complete programme or permission to play them to customers. Judge the background itself rather than expecting a shorter wait or a different service result.
Record the usual programme, the spaces receiving it, the pause control and who handles a change during service. A saved weekly schedule follows the venue’s timezone and needs an open browser on an awake, connected device. The public planner is a separate editable draft. Check that the playback arrangement fits your organisation before depending on it for a working day; it is not a central controller for a branch network.
Less music admin. More atmosphere.
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A few useful answers
There is no universal genre rule. These actual starting points let you compare warm soul, calm ambient and calm instrumental piano. The piano room is an original piano programme, not a catalogue of named classical compositions. Choose after checking the waiting seats, the next-customer call and the counter exchange.
OpenHours plays its background programme through the browser. It does not manage queue calls, detect speech or automatically give announcements priority. Keep the existing calling arrangement separate, check what people hear and prepare a manual pause or level change when needed.
The current plan provides one venue and one simultaneous browser stream. It does not include a branch-network controller or independent simultaneous room programmes. Identify the actual premises and speaker coverage before reviewing an offer; do not treat several branches as one venue.
Create an account, enter the actual venue country and review the private offer and intended-use conditions. Public advice, sample controls and account entry are available in English, Spanish and French; the private player, library and commercial documents currently use English. Page language does not select a country offer.
Our direct licence includes the covered catalogue and business uses in your subscription, without a separate royalty invoice from us for every covered track or play. It does not mean unrestricted use or automatically remove local requirements. Your country offer explains its scope before purchase.
Each plan covers one venue and one stream, billed monthly or yearly, and starts with a 7-day free trial. The pricing page lists the price for each country before you sign up.
No. Published samples are for listening on this website while you assess the sound. They do not grant venue-playback or redistribution rights. Playing music in your business needs an active plan.
No. Your preferred language, the country where music plays and the type of use are separate. We are building for businesses globally and reviewing local offers as they become ready. Tell us your location and needs in the enquiry form.
Your next good sound
Create your account, choose a plan for your venue and find your everyday soundtrack.